Terms & Conditions

Welcome to Crown Barber. By accessing or using our website, booking services, you agree to the following terms and conditions. Please read them carefully.

1. General Terms

These Terms and Conditions govern your use of our services and website. By booking an appointment, purchasing products or using our website, you agree to comply with and be bound by these terms.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services after changes means you accept the new terms.

2. Appointments & Cancellations

  • Clients are encouraged to arrive on time for appointments. Arriving more than 10 minutes late may result in rescheduling.

  • We kindly request a minimum of 24 hours’ notice for appointment cancellations or changes.

  • No-shows may be subject to a cancellation fee or refused future bookings.

3. Payments

  • We accept major forms of payment including cash, debit and credit cards.

  • All prices listed in-store or online are subject to applicable taxes.

  • Service pricing may change without prior notice.

4. Refund Policy

  • Services provided are non-refundable once completed.

  • If you are unsatisfied with your service, please notify our team within 48 hours and we will do our best to resolve the issue.

  • Retail product returns must be unopened, unused and returned within 7 days with a receipt.

5. Health & Safety

  • Clients must inform staff of any allergies, sensitivities or medical conditions prior to receiving services.

  • We follow strict sanitation protocols for tools, chairs and shared surfaces.

  • Crown Barber reserves the right to refuse service to anyone displaying disrespectful or inappropriate behavior.

6. Personal Belongings

Please keep your belongings with you at all times.

7. Website Usage

  • Content on our website, including logos, text and images, is the property of Crown Barber and may not be copied or used without permission.

  • Any misuse of the website (e.g., hacking, spam, misuse of contact forms) may result in legal action.

8. Privacy

We are committed to protecting your personal data. Please refer to our Privacy Policy for information on how your data is collected and used.

9. Governing Law

These terms are governed by the laws of the Province of Ontario, Canada. Any disputes will be handled in local courts within this jurisdiction.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Crown Barber
Ground Floor, 300 Borough Dr, Unit 59
Scarborough, ON M1P 4P5
Email: info@crownbarber.ca
Phone: 905.477.9666